Delivery Information
Note: We are NOT 'dropshippers' - All our stock is dispatched from our warehouse in Stellenbosch. That means quick local delivery and no surprise costs! See more below:
Delivery Option #1: Standard Delivery with DPD Laser or The Courier Guy
- Standard door-to-door courier deliveries are made through DPD Laser couriers or The Courier Guy.
- Shipping costs are calculated based on your delivery area and will be displayed during checkout.
Standard Courier Delivery Charges:
| Delivery Area | Small Packages (less than R1000) | Large Packages (more than R1000) |
|---|---|---|
| Cape Town and surrounds* | R69 | R69 |
| Major centres** | R89 | R89 |
| Regional areas | R99 | R179 |
| Limited service areas*** | R99 | R179 |
**Major centres include Johannesburg, Pretoria, Centurion, Durban, East London, and Port Elizabeth.
***Limited service areas refer to remote towns, hamlets, farms in remote areas, border posts, and army bases.
We reserve the right to contact you if we need to validate your address or determine a different shipping zone if your details have been entered incorrectly. All charges must be settled before releasing your order to the courier.
Delivery Option #2: Express Delivery with DPD Laser
- Overnight express delivery is available with DPD Laser couriers.
- Currently, overnight orders can only be sent to certain areas of Cape Town, Johannesburg, and Pretoria.
- Orders received before 1pm on weekdays are dispatched on the same day and delivered the next working day.
- Orders received after 1pm on weekdays will be handed to the courier on the following working day, and delivered the day after that. (i.e. an Express Delivery order received at 3pm on Monday will be processed and collected by the courier on Tuesday, and delivered on Wednesday.)
- NOTE: Overnight orders received on Friday before 1pm are delivered the following Monday. Orders received after Friday at 1pm, and over the weekend, are processed and handed to the courier on Monday and delivered on Tuesday.
- Please do not choose "Manual EFT" as your payment option for an Express Delivery order as we cannot process orders until funds clear into our account, and this can take two to three days with manual EFT payments. Please rather choose Payflex or Paystack as your payment method so that you can pay via credit card or Instant EFT, so that the funds clear immediately. Unfortunately we cannot be held responsible for any delays caused if you choose to pay via Manual EFT.
- Deliveries do not take place on weekends or public holidays.
- Charges for overnight delivery are as follows:
| Delivery Area | Small Packages (less than R1000) | Large Packages (more than R1000) |
|---|---|---|
| Cape Town and surrounds* | R129 | R129 |
| Major centres** | R169 | R169 |
| Regional areas | Not available | Not available |
| Limited service areas*** | Not available | Not available |
*Certain suburbs in Cape Town and surrounds have separate shipping information.
**Major centres: Johannesburg, Pretoria, Centurion.
***Limited service areas refer to remote towns, hamlets, farms in remote areas, border posts, and army bases.
Delivery Times
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We usually hand orders to the courier on the same or next working day, depending on what time you placed the order and the courier's schedule that day.
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Orders placed on weekends and public holidays are handed to the courier on the next working day.
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Standard courier deliveries to the greater Cape Town area take about 2 working days.
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Deliveries to major centres outside Cape Town take 2-3 working days.
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Regional areas may take up to 3-7 working days, and deep rural areas may take up to 7-10 working days.
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You will receive a tracking number after the package has been collected by the courier, allowing you to track its progress on the courier's website.
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Express courier deliveries follow the above-mentioned dispatch and delivery times.
Important Notes
- Collection of packages is not available as we are an online-only store.
- All orders are dispatched from our warehouse in Stellenbosch.
- We ship orders to any address in South Africa and do not offer overseas shipping.
- During high volume periods, such as Christmas and Father's Day, there may be a slight delay in handing packages to the courier. Rest assured we will work as quickly as possible to get your goodies to you!
- If you choose to pay via Manual EFT, your order will not be dispatched until your payment has cleared into our account. This may cause a delay of up to three working days, depending on your bank. If your order is urgent, please select a different payment method when you check out. For more details, please see our Payment Information page.
If you have any further questions or need assistance, please contact us at help@niftygifts.co.za.
Thank you for choosing Nifty Gifts!
The Nifty Gifts Team